RE: How to be a great leader?
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Although the question is not with me, I allow myself to answer @creativemary; because active awareness helps a lot. When you listen, then meditate and subsequently respond, with a cool head. Another technique I have applied, thank God in the past, is to count to 10.
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Thank you for sharing! To be able to listen while the other says things that do not sit well with me....this requires true mastery of emotions and yes breathing is helpful.
Counting makes us use our prefrontal lobe and perhaps this is why it is also helpful because when we react we react from our reptilian brain, the fight or flight center, our pretty amygdala