RE: Breaking Glass ~ The pitfalls of online shopping
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The good thing is that they solved the problem for you. I once made an online purchase on Mercado Libre, and the item also arrived broken; it was a small ornament. I ended up losing it because I had to pay a fee to return it, which was almost the same as the item itself.Happy day my friend @tengolotodo.
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Oh yes I have had a similar thing in the past, when you just accept a loss if you have to pay to return it.
Thanks and have a great Sunday Irvin