RE: How Customer Care Shapes Business Success
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I still remember how in many shops I was automatically labelled as a 'possible thief' from the moment I entered because I wore black robes and had very long hair.
It really changed the way the security guards looked at you or talked to you.
Of course, the next few times I went to the shops where this behaviour didn't occur, or at least I didn't notice it.
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Stereotypes dominate, that if you are fat, black, ugly, etc. do not let you enter a place or despise you, the truth is unfortunate. What seems very curious to me of all this is that it denotes that we are far behind in intelligence and I think that to make the next evolutionary jump it will spend a lot of time. We will have ia, but as humans still have a lot to be better ...