Business: Prioritizing Customer-focused approach
Let's demand a customer-focused approach from the business we support(this is what I stand for). If your sole priority is profit and not nurturing a mutually beneficial relationship, then I am prepared to do my business elsewhere. I will not sacrifice an existing customer for an unreasonable cause.
In the realm of business, robust customer relationships are non-negotiable. These relationships play a pivotal role in all aspects of business operations.
Visibility is crucial for sustaining a business. Your business must be known to the public.
Genuinely engage with your customers, actively listen to them, and consistently inquire about their well-being. Do not let your customer interactions become stagnant. Strive for growth and prioritize the cultivation of genuine relationships with people.
Invest in initiatives that not only generate income but also contribute to the well-being of living entities, as this will yield long-term benefits.
While profitability matters, it is equally important to prioritize the establishment and maintenance of relationships within the business realm.
Just consider a scenario where a customer visits your business premises and encounters unwelcoming behaviour, unfriendly remarks, and poorly presented goods and services. It reflects a lack of concern for customers and could ultimately lead to the downfall of your business. It's crucial to recognize these shortcomings early on and prioritize customer satisfaction to avoid potential failure.
These vices portray that, you only care about the money and not your customers, very soon that business may fail if you don't learn early before it's too late.
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