How I Started My Blogging Journey While Working as a Chat Support Agent

Life can be really busy when you're trying to manage a full-time job and work toward your dreams at the same time. As a chat support agent, my days are often filled with back-to-back conversations, answering customer concerns, and making sure every interaction stays positive.

But deep inside, I always knew I wanted something more. I wanted a space where I could express my thoughts, share my experiences, and maybe even build a side income. That’s when I discovered blogging.

Starting a blog while working full-time wasn’t easy. But looking back, it’s one of the best decisions I’ve made.

From Chat Support to Content Creator: My Story

Working as a chat support agent helped me sharpen my communication skills. Every day, I handled different types of people — from happy customers to frustrated ones. I learned how to be patient, how to listen, and how to find the right words to solve problems.

One day, while browsing online during my break, I stumbled upon an article about blogging. It said you could share your stories, build an audience, and even earn rewards. The idea stayed with me.

After a few weeks of thinking about it, I finally said to myself: "Why not?"

If I could communicate effectively with customers all day, surely, I could also communicate through writing. That simple decision marked the start of my blogging journey.

My Early Steps in Blogging

At first, I had no idea how to start. I didn’t know how to create a blog, what platform to use, or even what to write about.

Here’s what I did:

I watched free YouTube tutorials about blogging basics.

I read articles about writing tips and building an audience.

I explored platforms like Hive.blog, where writers could earn rewards based on the quality of their content.

I realized I didn’t need to be an expert. I just needed to start.

My first few blog posts were very simple — short introductions about myself, lessons from my work, and little stories about daily life as a remote worker. They weren’t perfect, but they were real. And that’s what mattered.

The Challenges of Balancing Work and Blogging

Balancing a full-time job and blogging is harder than it looks. After answering hundreds of customer chats every day, my mind would sometimes feel drained.

There were days when I didn’t want to open my laptop again after work. There were weekends when I just wanted to rest. And honestly, I almost gave up a few times.

But what helped me was setting small, manageable goals. I didn’t force myself to write a full article every day. Instead, I broke it down:

Monday to Friday: Brainstorm ideas during my break times.

Saturday: Write a rough draft for 1-2 hours.

Sunday: Edit and publish the blog post.

This simple routine allowed me to make progress without feeling overwhelmed.

Some weeks were better than others, but the imp
ortant thing was staying consistent.

What I Write About

When you’re starting a blog, choosing what to write can feel overwhelming. So I decided to start with what I knew best: my own life and experiences.

Here are the main topics I focused on:

Work-from-home tips for beginners

Time management advice for remote workers

Stories from my experience as a chat support agent

Motivational articles for people balancing jobs and dreams

Personal lessons learned from small successes and mistakes

Over time, I also started writing about blogging itself — sharing what I learned about growing an audience, choosing the right tags, and staying motivated.

By writing about things I lived through, my blogs felt more honest and relatable. And readers appreciated that.

Why I Chose Hive.blog

There are many blogging platforms out there, but I chose Hive.blog for a few key reasons.

First, Hive rewards authors based on community upvotes. Unlike traditional blogging, where you wait for years to build traffic and maybe earn through ads, Hive gives writers a chance to earn right from the start.

Second, Hive has an active and supportive community. Beginners are welcome, and many communities inside Hive (like #ocd, #neoxian, and #proofofbrain) help promote quality content.

Third, Hive is decentralized. This means content isn’t controlled by a big company — it’s owned by the users. That idea really resonated with me.

Starting on Hive wasn’t easy at first. I had to learn about using tags properly, engaging with others, and formatting posts nicely. But once I got the hang of it, I realized how much potential the platform had.

Mistakes I Made (And What I Learned)

Of course, it wasn’t a smooth road. I made a lot of mistakes along the way.

Some of my mistakes were:

Posting low-quality content without editing properly

Not engaging enough with other bloggers

Using wrong or irrelevant tags

Being inconsistent with my posting schedule

Each mistake taught me a lesson:

Quality matters. Always review and polish your post before publishing.

Community matters. Commenting on and upvoting others’ posts helps build connections.

Tags matter. Right tags = right audience.

Consistency matters. Even if you post once a week, stick to it.

Making mistakes was part of the learning process, and I’m grateful for every lesson.

How I Stay Motivated

Staying motivated isn’t always easy. Some posts got very few upvotes. Some days, I wondered if anyone even read what I wrote.

But I found ways to keep myself motivated:

I focused on progress, not perfection. Every blog I wrote was practice.

I celebrated small wins, like getting my first comment or a small upvote.

I reminded myself of why I started — to express myself and grow, not just to earn.

And most importantly, I built a mindset that every post is a step forward, no matter how small.

My Future Plans

Right now, I’m still balancing my chat support job and my blogging journey. But I’m excited about the future.

Some of my goals are:

Write at least 100 blog posts by the end of the year

Start a mini-series sharing chat support tips for beginners

Explore more Hive communities and meet new bloggers

Improve my writing skills one blog at a time

I don’t expect overnight success. But I know that with patience and hard work, small steps will lead to bigger things.

Final Thoughts

Starting a blog while working full-time as a chat support agent wasn’t easy. It took time, patience, and a lot of learning. But it also gave me something priceless — a platform to share my voice, connect with people, and slowly build a new path for myself.

If you’re thinking about starting your own blog, don’t overthink it. You don’t need to be perfect. You just need to start.

Write about your real experiences. Share what you know. And most importantly, keep going even when it feels hard.

Your future self will be proud you didn’t give up.