My Thoughts on Hive’s New User Journey

I’ve written blogs about my observations of Hive and my experiences within it, and I feel that as I continue, I’m able to gather new insights through my research and by reading the blogs of other users as well. And if there’s one good thing I can say about Hive, it’s that the builders continue building and the fundamentals keep getting stronger.

And those reasons alone makes me feel bullish about Hive!

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But there’s another reality alongside that optimism, and we can’t keep looking away from it.

Onboarding and retention on Hive are hard.

Not “crypto is hard” hard. I mean Hive’s experience for someone who has never touched a social blockchain, exactly the kind of person we say we want: writers, artists, niche creators who could level up this platform with high-quality content. Yet as soon as they arrive, there are too many disappear before they ever get to feel what Hive can truly be.

I’ve also seen it in Threads, Snaps, and even Waves. Some people make it through and end up loving it, but many don’t. Obviously, the pattern is clear... the early experience of the new users demands too much, too fast, with too little guidance for them to fully understand the platform.

Hive is a social chain, but the first steps can feel like an obstacle course which hinders many newcomers to push through their journey in the platform.

Some of the early challenges require them to deal with keys, unfamiliar terms, and multiple frontends that seem like different “versions” of Hive. Even after creating an account, they’re often left wondering: “What do I do now?” If their first post gets no engagement, or they hit a confusing transaction limit because they lack RC, or they struggle to find their audience quickly, they do what people naturally do when something feels cold or complicated, they leave.

And I don’t blame them.

We, the long-time users, already understand how things work. And we already know why staking matters, how to navigate communities, and which frontend fits our preference, but a newcomer doesn’t. They don’t yet know that slow days are normal, that rewards take time, or that their audience might be just one tag or community away. To them, being ignored feels like rejection, and not getting rewards feels like failure.

So why should we focus on this?

First, because Hive deserves better than being a secret club. There are so many positives in Hive like the tech is solid, the ownership is real and the community spirit is superb. So if we can’t retain newcomers, it’s not because Hive is weak, it’s because the bridge into Hive is still shaky.

Second, because retention isn’t just a metric. Every person who leaves early is a loss, because they could have been the ones to help bridge Web2 to Web3, or they could also be the future builders of the platform.

Hive doesn’t need to go viral, but it does need people to stay long enough for its value to compound.

So what should we do about it?

I’m not approaching this as “let’s slap new features onto Hive.” I’m looking at it as a usability problem we can solve in layers. First, we need to be honest about where users find it challenging to grasp. Then we need to simplify the early journey so that new users can understand Hive more easily. Finally, we need to make the first few weeks feel guided, rewarding, and socially alive, so people build habits before they lose the motivation to continue.

That’s the angle I’m looking into. I believe we should reduce early confusion, increase motivation, and help newcomers feel that they belong.

I believe no single team can fix this alone because Hive is an ecosystem with independent frontends, builders, communities, and a DHF capable of supporting meaningful improvements. Everyone has something to offer, even for a simple creator like me. I want to contribute by sharing ideas, running practical experiments, and giving feedback to the community, so whatever I gather can be used to better the approaches to onboarding and retention.

This post is the beginning of a series I plan to publish in the coming days. In my next blogs, I’ll break down the issues I think matter most and the approaches that could realistically improve them. I’ll try to keep everything efficient and practical, in hopes that it will be helpful to those who read my posts.

Lastly, here’s what I think about Hive: it is resilient. But resilience alone doesn’t guarantee growth. We need things to be easier for new users, and we need to make the platform feel welcoming the moment they join.

Hive on!

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